FAQ

Click Register and enter the details needed to create your account, such as your email address and password. After that, check your inbox for the verification email, open the link, and your BIT9JA account will be ready to use.

No stress. Click Sign In, then choose Forgotten Password. We’ll send you an email with a recovery link so you can create a new password. If you need help, our Support Team will be ready to assist you.

Yes. Open 'My Account', select 'Add Currency', and choose your preferred currency from the available options. BIT9JA supports flexible play with currencies such as Naira and USDT, where available.

No. Each player can only have one BIT9JA account. This helps us keep the platform safe, fair and easy to manage for everyone.

Yes. We use secure technology to help protect your personal information and keep your account details safe. Your data is handled carefully and only used in line with our privacy and security rules.

Yes. BIT9JA works with trusted game providers, and the games use certified Random Number Generator technology where applicable. This helps keep gameplay fair, random and consistent.

Go to your profile and open the 'Documents' section. There, you can upload the requested files for account verification. Accepted formats include pdf, gif, jpeg, jpg, bmp, png and tif, with a maximum file size of 2MB.

Once your documents are uploaded, our team will review them. You can check the status anytime in the same 'Documents' section.

To make a deposit simply register or log in to your account. Then click on deposits, choose your preferred currency between USDT, Naira and the most popular cryptocurrencies, enter the amount and confirm. Your funds will be credited instantly.

To make a withdrawal log in to your account and click on withdrawals. Choose your preferred method, enter the amount and confirm. Make sure your account is verified to avoid any delays. For any questions our team is available 24/7 via LiveChat.